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Are there any charges for returns?Updated 3 months ago

Goods are your responsibility until they reach our warehouse, so please make sure they are well packed.

We recommend using a delivery service which requires a signature to ensure that you have proof of return. The cost of returning an item is at your expense.

Once we have received your returned items we will email you to confirm receipt, and confirm any refund due.

WOODCHIP & MAGNOLIA LIMITED

UNIT 1A MILLBANK

BUSINESS PARK

GREENBANK TERRACE

LOWER DARWEN

BB3 0FD

*We always recommend ordering samples of fabrics, wallpapers and paint before placing an order

*Return orders of 100% unused rolls will be subject to a 20% restocking fee

*Cancellation requests received over 24 hours after purchase will be subject to a 20% re-stocking fee

To start a self-serve return click here.

For additional support, please contact our Customer Care team with your order details, and we’ll be happy to assist you.


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