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Email hello@woodchipandmagnolia.co.uk

WOODCHIP & MAGNOLIA LIMITED
UNIT 1A MILLBANK
BUSINESS PARK
GREENBANK TERRACE
LOWER DARWEN
BB3 0FD

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woodchipandmagnolia

Woodchip & Magnolia help and advice hub - Get in touch 
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Woodchip & Magnolia help and advice hub

How do I order a mural?

What payment options do I have?

Can you tweak designs, colours or provide bespoke options?

How to measure your walls

Can I change my delivery address after placing an order?

How can I pay via BACS for my order?

What should I do if there is a discrepancy in the product price at checkout?

How can I update my address or company details with your shop?

I can't find the design I want

Ordering

How do I get in touch?

Contact us

Company Info

Company info

Opening hours

How much do samples cost?

Do you offer a mural sample service?

Do you offer a paint sample service?

Do you offer a fabric sample service?

Do you offer a wallpaper sample service?

What are your sample sizes?

Are samples returnable?

Sample service

How can I track my order?

Tracking

What is your return policy?

What can I return?

How can I return an item(s)?

Returns & Cancellations

Discount codes

Discounts and gift cards

Do you have a pattern book or catalogue of wallpapers?

Catalogue

Fire ratings for wallpapers

Fire ratings

Which paste should I use with your wallpapers, murals and borders?

How many rolls do I need?

Decorating advice

How to prep your walls for paint

How to paint a wall

How to prep your walls for wallpaper

Can you cut murals into panels of specific sizes?

How do I clean my product(s)?

How do I remove my wallpaper/mural?

Are your fabrics suitable for outdoor use?

Can murals be used to wallpaper an entire room?

How do panel wallpapers work with different ceiling heights?

Where can your fabric be used?

Practical advice

How do I hang wallpaper?

How do I hang a mural?

Are your wallpapers and murals easy to install?

Hanging instructions

Do you do trade accounts?

How do I log in to my Trade Account?

Trade

Press office

Press

What type of paper do you use?

What type of ink do you use to print your wallpaper?

What are the eco credentials for your paints?

What's your eco manifesto?

Sustainability

Where are your wallpapers, murals and borders made?

Where are your paints made?

What happens if you run out of stock?

What is the fabric width?

What is the fabric composition?

Is your paint scrubbable?

What are your paint product details?

Do you manufacture curtains and blinds?

Manufacturing

Where can I find the coordinating paint colours for your wallpapers?

What should I consider when ordering murals for stairs or around corners?

What is a 'free match' design in wallpaper?

Design advice

Which countries do you ship to?

When will I receive my order?

When will my samples arrive?

What are the shipping fees?

What should I do if my order has not been delivered yet?

What is the process to return a shipment that was refused?

What should I do if there is a discrepancy with my mural order?

Can I request a refund for shipping charges if my order is delayed?

When will my order be dispatched and delivered?

Can I fast track my order?

Why is my sample delivery delayed?

How do I handle a damaged product delivered to me?

Shipping & Delivery

If you have a specific design in mind and can't find it on the website, it may be that it's been added to our archive and can still be ordered. Please email us at hello@woodchipandmagnolia.co.uk to find out and if so, we can arrange an invoice to be

<p>If you have a specific design in mind and can&apos;t find it on the website, it may be that it&apos;s been added to our archive and can still be ordered. Please email us at <a href="mailto:hello@woodchipandmagnolia.co.uk">hello@woodchipandmagnolia.co.uk</a> to find out and if so, we can arrange an invoice to be sent</p>

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