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WOODCHIP & MAGNOLIA LIMITED
UNIT 1A MILLBANK
BUSINESS PARK
GREENBANK TERRACE
LOWER DARWEN
BB3 0FD

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woodchipandmagnolia

Woodchip & Magnolia help and advice hub - Get in touch 
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Woodchip & Magnolia help and advice hub

How do I order a mural?

What payment options do I have?

Can you tweak designs, colours or provide bespoke options?

How to measure your walls

Ordering

How do I get in touch?

Contact us

Company Info

Company info

What hours is your customer service open?

What are your opening hours?

Opening hours

Do you offer a mural sample service?

Do you offer a paint sample service?

Do you offer a fabric sample service?

Do you offer a wallpaper sample service?

What are your sample sizes?

Are samples returnable?

Sample service

How can I track my order?

Tracking

What is your return policy?

What can I return?

How can I return an item(s)?

What are the charges for a return?

When will I get my refund?

Returns & Cancellations

How do I use my gift card?

My gift card doesn't work

Discount codes

Discounts and gift cards

Do you have a pattern book or catalogue of wallpapers?

Catalogue

Fire ratings for wallpapers

Fire ratings for fabrics

Fire ratings

Can I wallpaper my bathroom?

Which paste should I use with your wallpapers, murals and borders?

How many rolls do I need?

Is your paint water or oil-based?

Pattern repeats

Do you print in batches?

Decorating advice

What sizes are your wallpapers, murals and borders?

What does drapery mean in your fabric options?

What does FR upholstery mean in your fabric options?

What does CRIB 5 (Trade) mean in your fabric options?

What finishes do your fabrics have?

How to prep your walls for paint

How to paint a wall

How to prep your walls for wallpaper

Can you cut murals into panels of specific sizes?

How do I clean my product(s)?

How do I remove my wallpaper/mural?

Are your fabrics suitable for outdoor use?

Can murals be used to wallpaper an entire room?

How do mural wallpapers work with different ceiling heights?

Practical advice

How do I hang wallpaper?

How do I hang a mural?

6 panel hanging instructions

12 panel hanging instructions

Are your wallpapers and murals easy to install?

Hanging instructions

Do you do trade accounts?

How do I log in to my Trade Account?

Trade

Press office

Social media collaborations

Press

Are you a sustainable business?

What type of paper do you use?

What type of ink do you use to print your wallpaper?

What are the eco credentials for your paints?

What's your eco manifesto?

Sustainability

Where are your wallpapers, murals and borders made?

Where are your paints made?

What happens if you run out of stock?

What is the fabric width?

What is the fabric composition?

Is your paint scrubbable?

What are your paint product details?

Manufacturing

Where can I find the coordinating paint colours for your wallpapers?

Design advice

What should I consider when ordering murals for stairs or around corners?

Which countries do you ship to?

When will I receive my order?

When will my samples arrive?

What are the shipping fees?

What should I do if my order has not been delivered yet?

What is the process to return a shipment that was refused?

What should I do if there is a discrepancy with my mural order?

Can I request a refund for shipping charges if my order is delayed?

When will my order be dispatched and delivered?

Can I fast track my order?

Shipping & Delivery

Where can your fabric be used?

Do you manufacture curtains and blinds?

Our fabric is suitable for usage on headboards, cushions, occasional upholstery, general upholstery, contract upholstery, drapes, curtains. Our fabrics come available in 3 finishes:. FR TreatedStandard FR treated fabric means that it's been match tes

Our fabric is suitable for usage on headboards, cushions, occasional upholstery, general upholstery, contract upholstery, drapes, curtains. Our fabrics come available in 3 finishes:FR Treated Standard FR treated fabric means that it&apos;s been match tested to ensure&#xA0;it&#xA0;won&apos;t&#xA0;burn with a match against it. This treatment is usually used in residential upholstery and commercial curtains and cushions etc.CRIB 5 Treated fabric This is when the fabric has been crib and match tested to ensure it will not burn with a match against it, plus a wooden stack called a crib is placed on the fabric and ignited. This treatment is usually used in commercial and hospitality environments.Drapery This is the untreated option, meaning the fabric has not been treated with any chemicals to protect it against burning; great for curtains in non-commercial settings.

We don't at the moment however it's something we hope to do in the future. We're also in the process of putting together a list of recommended suppliers

We don&apos;t at the moment however it&apos;s something we hope to do in the future. We&apos;re also in the process of putting together a list of recommended suppliers&#xA0;

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