By phone. Call us on 01254 241 100. Our phone lines are open 9am-5pm Monday to Thursday. By email. Email us at hello@woodchipandmagnolia.co.uk.

By phone&#xA0;Call us on 01254 241 100Our phone lines are open 9am-5pm Monday to ThursdayBy emailEmail us at <a href="mailto:hello@woodchipandmagnolia.co.uk">hello@woodchipandmagnolia.co.uk</a>Our customer service team will reply within 24 hours of an email received between 9am-5pm Monday to Thursday. Any emails received outside of these hours will be replied to on the next working dayBy chatPlease use the pink speech bubble on the bottom right-hand side of our website<p id="isPasted" style="margin: 0px 0px 8px; overflow-wrap: break-word; text-overflow: ellipsis; color: rgb(23, 43, 77); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Noto Sans&quot;, Ubuntu, &quot;Droid Sans&quot;, &quot;Helvetica Neue&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Our customer service team will reply to chat messages received between 9am-5pm Monday to Thursday. Any chats made outside of these hours will be replied to on the next working day via email.

How do I get in touch?

Our phone lines are open 9am-5pm Monday to Thursday

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woodchipandmagnolia

Contact us

How do I order a mural?

Ordering

What hours is your customer service open?

What are your opening hours?

Opening hours

Do you offer a mural sample service?

Do you offer a paint sample service?

Do you offer a fabric sample service?

Do you offer a wallpaper sample service?

Sample service

Do you ship worldwide?

UK shipping and delivery

Shipping

How can I track my order?

Tracking

How do I return?

What items are returnable?

Are there any charges for returns?

When will I get my refund?

How can I cancel an order?

Cancellations

Returns & Cancellations

How do I use my gift card?

My gift card doesn't work

Discounts and gift cards

Do you have a pattern book or catalogue of wallpapers?

Catalogue

Fire ratings for wallpapers

Fire ratings for fabrics

Fire ratings

Can I wallpaper my bathroom?

Which paste should I use with your wallpapers, murals and borders?

How many rolls do I need?

Is your paint water or oil-based?

Pattern repeats

Do you print in batches?

Decorating advice

What sizes are your wallpapers, murals and borders?

What does drapery mean in your fabric options?

What does FR upholstery mean in your fabric options?

What does CRIB 5 (Trade) mean in your fabric options?

What finishes do your fabrics have?

How to prep your walls for paint

How to paint a wall

How to prep your walls for wallpaper

Can you cut murals into panels of specific sizes?

Practical advice

How do I hang wallpaper?

How do I hang a mural?

6 panel hanging instructions

12 panel hanging instructions

Hanging instructions

Do you do trade accounts?

How do I log in to my Trade Account?

Trade

Press office

Social media collaborations

Press

Are you a sustainable business?

What type of paper do you use?

What type of ink do you use to print your wallpaper?

Sustainability

Where are your wallpapers, murals and borders made?

Where are your paints made?

What happens if you run out of stock?

What are your linen fabrics made from?

Manufacturing

Where can I find the coordinating paint colours for your wallpapers?

Design advice

What payment options are there?

What is Clearpay?

Payment options

How to measure your walls

Where can your fabric be used?