We ship our papers and fabric worldwide. Paint, cushions and paint samples are excluded. If you would however like paint samples to be sent to use to colour match, we can arrange shipping via email. Please contact hello@woodchipandmagnolia.co.uk for

We ship our papers and fabric worldwide.Paint, cushions and paint samples are excluded.&#xA0;If you would however like paint samples to be sent to use to colour match, we can arrange shipping via email. Please contact <a href="mailto:hello@woodchipandmagnolia.co.uk">hello@woodchipandmagnolia.co.uk</a> for an invoice.Delivery charges are automatically calculated and applied at the checkout so please ensure you are happy with them before placing your order.Orders will be accepted through the website 24-7, 365 days per year, however, our studio is open Monday to Thursday (Excluding UK Bank holidays) 9am-5pm so orders will only be processed during these times.Once your order has been printed and is ready for dispatch you will automatically receive a&#xA0;track &amp; trace number from UPS.You have the option once you have received your UPS track &amp; trace email to change the address or have delivered to your nearest&#xA0;<a href="https://www.simplyduty.com/import-calculator/"></a><a href="https://www.simplyduty.com/import-calculator/">access point</a>, so you don&apos;t need to stay in - life isn&apos;t meant to be lived inside waiting for parcels to be delivered!Shipping can take 2-10 working days.Track your parcel once dispatched with&#xA0;<a href="https://www.ups.com/track" style="box-sizing: border-box; color: var(--colorLink); text-decoration: underline; background: 0px 0px; text-underline-offset: 2px;" title="woodchip &amp; Magnolia UPS tracking and delivery ">UPS&#xA0;</a>or via the email sent by UPSWoodchip &amp; Magnolia is not liable for any import or customs duties that may occur in the process of shipping internationally.<p style="box-sizing: border-box; margin: 0px 0px 25px; color: rgb(0, 0, 0); font-family: &quot;Harmonia Sans&quot;, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><a href="https://www.simplyduty.com/import-calculator/">Click here</a> to calculate import duty &amp; taxes for hundreds of destinations worldwide.<div id="isPasted" style="box-sizing: border-box; margin-bottom: 15px; color: rgb(0, 0, 0); font-family: &quot;Harmonia Sans&quot;, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">It remains the customers&#xA0;responsibility to ensure the delivery address is able to accept delivery of the items.During busy periods and in the case of bespoke murals, manufacturing and delivery times can take longer. As a small family business we do our best to get our products to you as fast as possible, however as a very small team, factors out of our control can sometimes contribute to these longer lead times, which we hope you can understand.We shall have no liability to you in respect of any delay or failure to deliver a product due to circumstances beyond our reasonable control, including (without limitation) delay or failure caused by adverse weather, strikes or transport problems. </div>

Do you ship worldwide?

Orders will be accepted through the website 24-7, 365 days per year, however, our studio is open Monday to Thursday (Excluding UK Bank holidays) 9am til 5pm so orders will only be processed during these times. How long will my order take?. Made to or

<p style="margin: 0px 0px 1em; line-height: 1.4; color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Orders will be accepted through the website 24-7, 365 days per year, however, our studio is open Monday to Thursday (Excluding UK Bank holidays) 9am til 5pm so orders will only be processed during these times.&#xA0;<p style="margin: 0px 0px 1em; line-height: 1.4; color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">How long will my order take?Made to order products (wallpaper/murals/fabric): 2-5 working daysPaint and cushions: 1-3 working daysShipping ChargesPaint/wallpaper/cushions/murals: &#xA3;6 per orderFabric: &#xA3;12 per order <p id="isPasted" style="margin-right:0cm;margin-left:0cm;font-size:15px;font-family:&quot;Calibri&quot;,sans-serif;margin-top:0cm;margin-bottom:18.75pt;line-height:12.05pt;background:white; border-box;-webkit-font-smoothing: antialiased;">It remains the customer&apos;s responsibility to ensure the delivery address is able to accept delivery of the items.<p style="margin-right:0cm;margin-left:0cm;font-size:15px;font-family:&quot;Calibri&quot;,sans-serif;margin-top:0cm;margin-bottom:18.75pt;line-height:12.05pt;background:white; border-box;-webkit-font-smoothing: antialiased;">During busy periods (Christmas, holidays etc.) and in the case of bespoke murals, manufacturing and delivery times can take longer and next day delivery cannot always be guaranteed. As a small family business we do our best to get our products to you as fast as possible, however as a very small team, factors out of our control can sometimes contribute to these longer lead times, which we hope you can understand.<p style="margin-right:0cm;margin-left:0cm;font-size:15px;font-family:&quot;Calibri&quot;,sans-serif;margin-top:0cm;margin-bottom:8.0pt;line-height:12.05pt;margin:0cm;background:white; border-box;-webkit-font-smoothing: antialiased;font-variant-ligatures: normal;font-variant-caps: normal;orphans: 2;widows: 2;-webkit-text-stroke-width: 0px;text-decoration-thickness: initial;text-decoration-style: initial;text-decoration-color: initial;word-spacing:0px;">We shall have no liability to you in respect of any delay or failure to deliver a product due to circumstances beyond our reasonable control, including (without limitation) delay or failure caused by adverse weather, strikes or transport problems. <p style="margin: 0px 0px 1em; line-height: 1.4; color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">

UK shipping and delivery

Our phone lines are open 9am-5pm Monday to Thursday

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woodchipandmagnolia

Shipping

How do I order a mural?

Ordering

How do I get in touch?

Contact us

What hours is your customer service open?

What are your opening hours?

Opening hours

Do you offer a mural sample service?

Do you offer a paint sample service?

Do you offer a fabric sample service?

Do you offer a wallpaper sample service?

Sample service

How can I track my order?

Tracking

How do I return?

What items are returnable?

Are there any charges for returns?

When will I get my refund?

How can I cancel an order?

Cancellations

Returns & Cancellations

How do I use my gift card?

My gift card doesn't work

Discounts and gift cards

Do you have a pattern book or catalogue of wallpapers?

Catalogue

Fire ratings for wallpapers

Fire ratings for fabrics

Fire ratings

Can I wallpaper my bathroom?

Which paste should I use with your wallpapers, murals and borders?

How many rolls do I need?

Is your paint water or oil-based?

Pattern repeats

Do you print in batches?

Decorating advice

What sizes are your wallpapers, murals and borders?

What does drapery mean in your fabric options?

What does FR upholstery mean in your fabric options?

What does CRIB 5 (Trade) mean in your fabric options?

What finishes do your fabrics have?

How to prep your walls for paint

How to paint a wall

How to prep your walls for wallpaper

Can you cut murals into panels of specific sizes?

Practical advice

How do I hang wallpaper?

How do I hang a mural?

6 panel hanging instructions

12 panel hanging instructions

Hanging instructions

Do you do trade accounts?

How do I log in to my Trade Account?

Trade

Press office

Social media collaborations

Press

Are you a sustainable business?

What type of paper do you use?

What type of ink do you use to print your wallpaper?

Sustainability

Where are your wallpapers, murals and borders made?

Where are your paints made?

What happens if you run out of stock?

What are your linen fabrics made from?

Manufacturing

Where can I find the coordinating paint colours for your wallpapers?

Design advice

What payment options are there?

What is Clearpay?

Payment options

How to measure your walls

Where can your fabric be used?