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Returns & Cancellations

5 articles


How do I return?

Click here to be taken to our RETURNS portal.

What items are returnable?

You can return wallpaper within 30 days of receipt of your shipment. All our products are manufactured to order hence processed orders might be subject to a 20% restocking fee. Unwanted wallpapers should be unopened, undamaged, sealed and in a fully

Are there any charges for returns?

We offer FREE wallpaper returns within the UK with Collect+

When will I get my refund?

Once your return has been received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be pro

How can I cancel an order?

Cancelling Orders – prior to dispatch. Please note that as all our products are made to order and we pride ourselves in manufacturing orders quickly (to be dispatched within 24 hours) we can only offer a 12 hours cancellation period. If you wish to c