Returns & Cancellations

How do I return?

To start a self-serve return click here. For additional support, please contact our Customer Care team with your order details, and we’ll be happy to assist you.

What items are returnable?

Paint, murals, fabric & samples. We cannot accept returns on samples, murals, paint or fabric due to the bespoke nature of the products. Wallpaper & cushions. We always recommend ordering a sample of our wallpaper before purchase and using our wallpa

Are there any charges for returns?

Goods are your responsibility until they reach our warehouse, so please make sure they are well packed. We recommend using a delivery service which requires a signature to ensure that you have proof of return. The cost of returning an item is at your

When will I get my refund?

Once your return has been received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. You refund will be with you within 14 working day

How can I cancel an order?

Please note that as all our products are made to order and we pride ourselves in manufacturing orders quickly (to be dispatched within 24 hours) we can only offer a 24 hour cancellation period. If you wish to cancel your order, simply contact us at h